Responsible Gaming at bet17 — Your safety is our first priority
Gaming is entertainment — not a burden. bet17 provides multiple tools and support to help you play safely and in a controlled way. For 21+ only.
Why is responsible gaming important?
bet17 believes that online gaming is enjoyable only when it is done in a controlled and mindful way.
Online betting and casino games can be a fun experience, but they can become a problem if they turn into a habit or addiction. To ensure responsible gaming on the bet17 platform, we have put in place several effective safeguards. Our goal is for every player to enjoy gaming within their own budget.
Always treat gaming as entertainment, not a source of income. Do not chase losses, and do not play while under the influence of alcohol or medication. Always know your limits and play accordingly.
Warning Signs of Problem Gaming
If any of the signs below are noticed in yourself or someone you know, seek support right away.
- Repeatedly placing bets and spending more money to try to recover losses.
- Being unable to control gaming or finding it hard to stop.
- Prioritising gaming over family, friends, or work.
- Lying about or hiding gaming activity.
- Borrowing money for gaming or falling into financial difficulty.
- Feeling restless, irritable, or anxious when not playing.
- Staying up late to play for excessive hours and having sleep problems.
- Withdrawing from sports, family, and social activities.
If any of the signs above apply to you, please pause gaming for the time being and contact our support team through bet17's 24/7 live chat. We are ready to help without judgement and in complete confidence.
bet17's Protection Tools
We provide several effective tools to keep your gaming experience safe.
Set a Deposit Limit
You can set a limit on the amount you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Increasing a limit requires additional verification and a waiting period, but reducing it takes effect straight away.
Set a Bet Limit
Set the maximum amount for each bet yourself. This limit will prevent you from placing a bet above a certain amount, which reduces the risk of overspending. A simple but highly effective way to game responsibly.
Time-Out Feature
If you want to take a break for a few days, use the time-out feature. During this time you will not be able to play any games or place bets on bet17. You can take a break from 24 hours up to 30 days.
Self-Exclusion
If you are dealing with a long-term problem, choose a permanent or long-term self-exclusion. This option keeps your account fully deactivated for 6 months to 5 years. Once activated, it cannot easily be cancelled.
Session Reminder
After a set amount of time, you will be automatically reminded of how long you have been playing. This helps you keep track of time and take a break when needed. You can set the reminder interval yourself.
Transaction and Gaming History
View your complete betting and financial transaction history at any time. This helps you analyse your spending patterns and make informed decisions. Transparency is the foundation of responsible gaming.
How to Activate Self-Exclusion
If you feel that controlling your gaming is becoming difficult, follow these steps to activate self-exclusion.
After activating self-exclusion, deposits into your account will not be possible and promotional emails will stop. This cannot be changed until the chosen period has ended.
Log In to Your Account
Log in to your account at bet17 and go to the "Account Settings" section.
Find the "Responsible Gaming" Option
Within Settings, click on the "Responsible Gaming" or "Protection Tools" section.
Choose Your Self-Exclusion Period
Choose your preferred period from 6 months, 1 year, 3 years, or 5 years.
Confirm
Confirm your decision. If you have any trouble, contact us directly via live chat or at [email protected].
Protection of Minors
bet17 is highly committed to protecting minors from gaming. Under our policy, no one under the age of 21 is permitted to use the platform.
- Age verification is mandatory at registration.
- A national ID card or passport is required to verify identity.
- Additional verification may be requested for suspicious accounts.
- If you find out that a minor is using your device, notify us immediately via live chat.
- Always keep your password and login details secure.
Top Tips for Responsible Gaming
Follow these tips for a safe and enjoyable gaming experience.
- Set a budget for gaming in advance and stick to it.
- Always remember that gaming is entertainment, not a way to earn money.
- Take regular breaks and avoid spending too much time gaming.
- Do not increase your bets on impulse after a loss.
- Do not play while under the influence of alcohol or medication.
Need Support? We are always here for you
The bet17 support team is ready to help you with any gaming-related issues. Reach us through the following channels.
bet17 Support Team
24/7 support in Bengali. Chat with us directly for any issue.
Available 24 hours a day, 7 days a week.
Your issue is handled with complete confidentiality.
Build Healthy Gaming Habits
Responsible gaming does not mean not playing — it means playing mindfully. At bet17 we want you to enjoy gaming for the long term.
- Set a maximum daily time limit for gaming.
- Prioritise spending time with family and friends.
- Treat gaming as entertainment, just like any other hobby or activity.
Questions and Answers about Responsible Gaming
Find answers to common questions about responsible gaming.
Enjoy bet17's World-Class Gaming Safely
Play responsibly, play with enjoyment. Cricket betting, slots, casino, and many more games are waiting for you at bet17 — for 21+ only.
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