bet17 Terms and Conditions
Please read these terms carefully before using the bet17 platform. This document sets out the legal agreement between you and bet17.
These Terms and Conditions ("Terms") apply to the use of the bet17 platform and its services. By registering on bet17 or using the platform, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.
bet17 is an online entertainment gaming and betting platform operated for users in Bangladesh. Our platform includes sports betting, casino games, live games, and other entertainment services.
Table of Contents
1. Eligibility and Age Requirement
1.1 Age Requirement
To open an account on the bet17 platform and participate in any betting or gaming activity, you must be at least 21 years of age or older. Use of this platform by minors is strictly prohibited.
Important: For users aged 21 and above only. bet17 reserves the right to verify age at any time.
1.2 Personal Eligibility
To use the platform, you must meet the following requirements:
- You must be at least 21 years of age
- Online gaming must not be legally prohibited in the country or region where you reside
- You are betting in your own name and for your own benefit, not on behalf of any third party
- You are of sound mind and capable of making decisions of your own free will
- You have not previously been banned from bet17
1.3 Geographic Restrictions
bet17 may be unable to provide services to users from certain countries or regions where online gaming is legally prohibited. Full responsibility for any attempt to access services from such regions lies with the user concerned.
2. Account Registration
2.1 One Account Policy
Each user may open only one account on bet17. Operating multiple accounts by the same person is strictly prohibited. If this policy is violated, all associated accounts will be closed and balances may be forfeited.
2.2 Accurate Information
At the time of registration, you must provide complete, up-to-date, and truthful information. Providing false or misleading information will result in account closure and forfeiture of deposits. Required information includes:
- Full legal name (as per national identity card)
- Date of birth (accurate)
- Active mobile number
- Personal email address
2.3 Password and Security
Keeping your account password confidential is solely your responsibility. Do not share your password with anyone. Notify our support team immediately of any unauthorized access to your account. bet17 will not be held responsible for any loss resulting from use of your login details by a third party.
2.4 Account Verification (KYC)
bet17 may request necessary documents for identity verification at any time, such as a national identity card (NID), passport, or other government-issued ID. bet17 reserves the right to restrict withdrawals until verification is complete.
For any account-related issues, support is available in Bengali 24/7 via live chat.
3. Deposits and Withdrawals
3.1 Deposit Rules
The minimum deposit amount on bet17 is ৳300. We currently support the following payment methods: bKash, Nagad, Rocket, and Upay. All transactions are completed in Bangladeshi Taka (BDT). Funds deposited must come from your own payment account.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Successful withdrawals are generally processed within 30 minutes to 3 hours. Withdrawals will always be made to the same payment method used for the deposit.
3.3 Withdrawal Conditions
The following conditions must be met before a withdrawal request is processed:
- The account must be fully verified
- Wagering requirements on all active bonuses must be fulfilled
- An amount equal to the deposit must have been used in bets at least once
- There must be no ongoing investigation on the account
3.4 Transaction Rejection
bet17 reserves the right to suspend or cancel any transaction on suspicion of fraud, money laundering, or any other suspicious activity. In such cases, we may ask the relevant user to submit the required documents.
Note: Deposits or withdrawals from third-party accounts are not acceptable under any circumstances.
4. Bonuses and Promotions
4.1 Welcome Bonus
New members are eligible to receive a 100% bonus on their first deposit up to ৳20,000. Specific conditions must be met to claim this bonus, and a 15x wagering requirement must be fulfilled before the bonus amount can be withdrawn.
4.2 General Bonus Terms
The following general terms apply to all bonuses and promotions:
- Each bonus offer may be claimed only once, unless otherwise stated
- Bets placed with bonus funds are for use on the bet17 platform only
- Bonus balance cannot be withdrawn before the wagering requirement is met
- Some games may be ineligible for bonus wagering — see the relevant promotion page for details
- bet17 reserves the right to modify or cancel any bonus offer at any time
4.3 VIP Program
The bet17 VIP program has four tiers. Members can move up to higher tiers based on regular play and activity:
- Bronze: Weekly cashback of up to 0.4%
- Silver: Weekly cashback of up to 0.8%
- Gold: Weekly cashback of up to 1.1%
- Platinum: Weekly cashback of up to 1.5%
4.4 Bonus Abuse
If any user engages in systematic betting, group account operation, or any other dishonest method for the purpose of earning bonuses, bet17 reserves the right to cancel all bonuses and permanently close the account.
5. Betting Rules
5.1 Bet Confirmation
Once confirmed, a bet cannot be changed or cancelled. It is the user's responsibility to carefully verify all details before placing a bet. If a bet is not confirmed due to a technical error or connection interruption, that bet will be considered void.
5.2 Result Determination
The outcome of all bets will be determined based on final results obtained from official or recognized sources. Half-time or interim results will not be considered final. If an event is incomplete or suspended, the bet will be settled in accordance with the applicable rules.
5.3 Sports Betting
Betting is available on various sports including cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA), and kabaddi. Specific rules for each sport will be detailed on the relevant event page.
5.4 Live Betting
In live betting, odds are variable and may change rapidly as the match progresses. If a bet is not accepted for any reason, or if a bet is accepted at incorrect odds, bet17 reserves the right to cancel that bet.
5.5 Maximum Win Limit
bet17 may set maximum win limits for various bet types and events. These limits are subject to change as needed. Please refer to the relevant section of the platform for details.
6. Prohibited Activities
The following activities are strictly prohibited on the bet17 platform, and any such activity will result in immediate account closure and forfeiture of funds:
- Opening or operating multiple accounts
- Abusing bonuses or running bonus abuse schemes
- Using a false identity or forged documents
- Using the platform for money laundering or illegal financial transactions
- Engaging in fraudulent betting strategies or match-fixing
- Using bots, automated software, or unauthorized third-party tools
- Intentionally exploiting any system error or bug
- Threatening, harassing, or misconduct toward other users
- Allowing minors to place bets on your behalf or assisting them in doing so
If any prohibited activity is identified, bet17 reserves the right to notify the relevant legal authorities.
7. Privacy and Data Protection
7.1 Data Collection
bet17 collects various personal information during registration, transactions, and platform use. Details on the collection, use, and protection of this information can be found on our Privacy Policy page.
7.2 Data Security
We use SSL encryption and other modern security technologies to keep your personal and financial information secure. However, it is not possible to guarantee 100% security for any information transmitted over the internet, and users are aware of this risk when using the platform.
7.3 Sharing Information with Third Parties
bet17 does not sell personal information to third parties except as required by legal obligation. However, limited information may be shared with necessary third parties for payment processing, fraud prevention, and legal compliance.
8. Responsible Gaming
8.1 Policy
bet17 takes responsible gaming very seriously. Gaming is an entertainment activity — it should not be regarded as a source of income. We encourage all users to set their own limits and play responsibly.
8.2 Self-Control Tools
bet17 provides the following tools for users:
- Deposit Limits: Set daily, weekly, or monthly deposit limits
- Bet Limits: Set a maximum bet amount within a specified period
- Session Limits: Set a limit on how long you can play in one sitting
- Self-Exclusion: The option to suspend your account for a set period of time
To learn more about responsible gaming, please visit our Responsible Gaming page.
8.3 Support
Gaming addiction is a recognized problem. If you or someone you know is suffering from gaming addiction, please contact our 24/7 live chat support team. We are able to provide support in Bengali.
Remember: gaming is for entertainment. Always play within your means and set your own budget.
9. Limitation of Liability
9.1 Service Availability
bet17 always strives to ensure uninterrupted service, however the service may be temporarily unavailable due to technical issues, maintenance, or other reasons. bet17 will not be held responsible for any losses caused by such interruptions.
9.2 Technical Errors
If incorrect odds or results are displayed due to software errors, network issues, or any other technical reason, bet17 reserves the right to void those bets. In such cases, the original bet amount will be refunded.
9.3 Third-Party Operations
bet17 will not be held responsible for any losses caused by the actions of payment processors, internet service providers, or any other third party. The user is considered to have understood these potential risks when using the service.
9.4 Maximum Liability
In any circumstance, bet17's maximum liability will be limited to the current balance in the user's account. bet17 will not be held liable for indirect losses, business losses, or loss of profit.
10. Changes to Terms
10.1 Right to Amend
bet17 reserves the right to amend these terms and conditions at any time. If any significant changes are made, we will notify users through the platform. Amended terms will take effect from the date of publication.
10.2 Meaning of Continued Use
Continuing to use the platform after changes to the terms means you have accepted the new terms and conditions. If you do not agree with the revised terms, you have the option to close your account.
10.3 Archive
Previous versions are archived and may be obtained through the support team upon request.
11. Account Closure
11.1 Closure by User
You may request to close your account at any time. The balance available in the account at the time of the request (after meeting the wagering requirements of any active bonuses) may be withdrawn.
11.2 Closure by bet17
bet17 may close any account for the following reasons:
- Serious violation of these terms and conditions
- Suspected fraudulent activity or fraud
- Failure to verify age or identity
- Suspected financial crime or money laundering
- Direction from legal authorities
11.3 Forfeiture
If an account is closed due to a violation of the terms and conditions, all bonuses in the account and funds earned from suspicious transactions may be forfeited. The matter of refunding genuine deposits will be considered on a case-by-case basis.
12. Contact
If you have any questions or comments regarding these terms and conditions, please contact us:
- Live Chat: 24/7 support in Bengali — live chat is available directly on the platform
- Email: [email protected]
Our support team is ready to provide service in Bengali around the clock (24/7). We are committed to resolving any disputes or complaints promptly.
To view our other policies: see the Privacy Policy and Responsible Gaming pages.